We confirm your order
A Canadian account specialist replies to the email address you give below, confirms the plan you picked and sends payment instructions in Canadian dollars.
Order your BorealTV subscription
Two minutes, one form, and your IBO Player credentials arrive on WhatsApp — usually inside fifteen minutes during normal hours. No account to create first, no card stored, nothing that renews behind your back.
Step by step
What happens after you submit
You pay once
Interac e-Transfer or a major credit card. One payment, for the term you selected. Nothing is kept on file and nothing renews automatically.
Your line is activated
Within fifteen minutes you receive your IBO Player playlist credentials plus a link to the setup instructions for your exact device.
We stay on until it plays
If the first channel does not load, we work through it with you over WhatsApp or email until it does. That support is included, not an upsell.
Want to re-check the prices? Go back to the pricing page.
Reassurance
Things worth knowing before you order
One device per subscription
Each BorealTV line authorizes a single device at a time through IBO Player. You can move that authorization whenever you like — just ask support — but two screens cannot stream at once on one line.
IBO Player is the only app
We support one application on purpose. Every guide we publish, every screenshot and every troubleshooting answer refers to IBO Player, which is why our resolution times are short.
Prices are final
The amount on your plan is the amount charged. No regulatory recovery fee, no box rental, no regional surcharge.
Refunds are narrow but real
All sales are final after activation, with two documented exceptions: a verified outage over 72 consecutive hours, and a duplicate charge. Both are set out in full on the refund policy page.
Full detail lives in our terms of service and refund policy.
Questions before you commit?
Support answers pre-sales questions with the same priority as live tickets. Ask about a specific channel, a specific device, or your internet speed — we will tell you honestly whether it will work.